What Our Customers Say
Extremely professional and great to deal with
This isn’t the first time we have used Assured Lending and it won’t be the last. Extremely professional and great to deal with, the process is smooth and made very easy. Nothing was a problem, loved dealing with Quintin and Amanda.
Neil Petts & Eva Debono
They have a wealth of experience and industry knowledge
We have recently settled a loan through Assured Lending and have nothing but praise for their service, communication and professionalism. It became apparent from our initial contact that they have a wealth of experience and industry knowledge. Its been a long journey for us as we worked through various challenges that came from the building and planning permissions processes and some of these things in turn slightly complicated the finance side. It was great to have an advocate and someone working for you and on your side at these times. I’m sure if we were working with a bank directly we would have been left in the too hard basket. Great job Assured – we would recommend you any day.
Forbes Family
She was the positive, bubbly, nothing’s too hard, reassuring voice on the end of the phone every step of the way
We could not be more appreciative to Amanda for her outstanding customer service throughout the entire process. Amanda was the positive, bubbly, nothing’s too hard, reassuring voice on the end of the phone every step of the way. I just don’t feel like “thank you” is enough but thank you for holding our hands through this process and for getting us the right product for us. We are so lucky to have been referred to Assured Lending and couldn’t recommend anyone other than them now we have had this experience.
Sam & Julian Vasquez
I have never come across a more professional and hard working company
I have had many different brokers over the years and I have never come across a more professional and hard working company than Assured Lending . They work so hard for their clients and they really do go above and beyond, thank you so very much Quintin and Amanda for all of your hard work in getting us the perfect home loan.
Paul Yates
Each step taken was easy with Quintin guiding me every step of the way
Quintin was very helpful in all of the steps it takes for securing the home loan that was right for me. He is a very professional, articulate person that that made each process moving through the mortgage a dream. I have bought a few properties over time and done the home loan myself through a few different banks only to find myself frustrated with anxiety levels through the roof, none of this with Assured Lending, each step taken was easy with Quintin guiding me every step of the way.
Craig Hellyer
If there was one thing we did right in the process, it was choosing Amanda as our broker
Amanda not only helped me and my husband get a loan but she also willingly supported us through the other aspects of buying our first home such as speaking to real estate agents when required. There were a few times when she gave us timely and practical advice that prevented me and my husband from making mistakes (e.g. not divulging to agents the pre-approved loan amount and when to engage the services of a conveyancer). She was readily available through the phone, SMS or email. She is well organised and made the paperwork easy for us. If there was one thing we did right in the process, it was choosing Amanda as our broker. I could not ask anything more from Amanda, the level of service she provided to us was exceptional.
Sandra Lingbawan & Mitchell Naval
Brokers I had used for years were unable to accomplish what Quintin accomplished
Quintin took all difficulty out of the process! I would recommend Quintin to anyone who wants a capable and knowledgeable Broker. Even Brokers I had used for years were unable to accomplish what Quintin accomplished with minimal effort.
Dion Cominos
Efficient, knowledgeable, readily contactable, and she delivered
From the first moment I spoke to Amanda, she was both personable and professional. She was efficient, knowledgeable, readily contactable, and she delivered! I now have a home loan at less than half the rate I was previously paying. I cannot thank her enough. Assured Lending is by a million miles, the best Mortgage Broker Company I’ve ever used.
Selina Gibbs
Went above and beyond what I expected
Quintin is an absolute professional in all that he did for us. His customer service in particular was outstanding, he went above and beyond what I expected. This is not the first time I have used Assured Lending and have no problem recommending the service to anyone looking for finance.
Shenal Basnayake
The whole level of customer service was great
The whole level of customer service was great, right from the first phone call, through the settlement of the loan and the follow up which will continue. They took the time to listen to our needs and found a product that was compatible and worked for us. They were prepared to communicate by phone or email and ensured the whole process went smoothly, even though we were located in another state.
Phil & Lois Reoch
Attention to our loan made us feel like we were the only customers they were dealing with
Assured Lending were amazing. Very helpful with easy instructions of what was required from us and the attention to our loan made us feel like we were the only customers they were dealing with. Great communication with our best interests at heart.
Emanuel & Julie Camenzuli
The only company I would use and or recommend
Assured Lending is the only company I would use and or recommend to family and friends due to their diligence and professionalism from initial inquiry to completion. Everything was perfect, any questions/concerns were actioned immediately. Nothing is ever a hassle when dealing with Assured Lending. They assure you understand everything in relation to lending matters.
Suzane Ali
Enjoyable and extremely helpful in guiding me to find the right loan
My experience with Assured Lending was enjoyable and extremely helpful in guiding me to find the right loan from the very first phone call to settlement stage. My broker, Amanda, was very efficient and timely in walking me through the entire process, and keeping me up to date on matters. I would highly recommend using Assured Lending.
Michelle Mansell
For a first time home buyer, he made it as easy as possible
Buying interstate with all processes being completed online was difficult, however, Quintin guided me through it. For a first time home buyer, he made it as easy as possible. Quintin’s communication and knowledge were outstanding.
Daniel Simonovski
I found the quality in service provided to be exceptional
Assured Lending Mortgage Brokers was instrumental in assisting me with purchasing my first property. I found the quality in service provided to be exceptional.
Drazen Cuca
Such a great experience from the beginning, throughout the entire process to the day we settled
It has been such a great experience from the beginning, throughout the entire process to the day we settled, Amanda has been absolutely amazing, extremely professional and knowledgeable. Thank you for your patience and support throughout this whole process, you certainly took away any feelings of being overwhelmed and anxious. As a first time home buyer, we had done extensive research on Mortgage Brokers and as soon as we came across Assured Lending and saw their reviews, we got in contact straight away. We cannot wait to have Amanda manage the second phase of our home building / purchasing. Thank you for making this an easy and seamless process!
Chan & Jarred Young
Couldn’t have done this without your step by step guidance
I couldn’t have done this without your step by step guidance (believe me I have tried a couple of times in the past). The savings you found me are going to help my little family breathe a little bit easier. Thank you so much, we really appreciate all your help, especially during this crazy time of Coronavirus!
Amanda & Adam Watson
Amazing in helping us to refinance our loan for two properties
Quintin was amazing in helping us to refinance our loan for two properties and obtain a home loan for our third and new investment property.  We highly recommend Quintin for home loan services. Thanks Quintin
Saeed & Sanaz Safilian
Superior knowledge of lenders and which would be the best fit for our requirements is outstanding
Amanda and Quintin’s superior knowledge of lenders and which would be the best fit for our requirements is outstanding. The communication and assistance provided by Amanda was faultless.
David & Donna Anderson
Went above & beyond through the whole process
Quintin definitely exceeded our expectations. We felt that he went above and beyond through the whole process. He simplified the lending criteria process through his knowledge and professionalism. Job well done.
Marlon & Mary Baroudy
I am so glad we went with you! You have made our first home buying process so easy!
Thank you Amanda, you are truly amazing! I am so glad we went with you! You have made our first home buying process so easy! You are there for us from the beginning. You provided us clear advice and information every step of the way through phone, email and face-to-face appointments. We really do appreciate you constantly updating us with this process. Exceptional service – we will definitely come back for our next home.
Jordan Condurache & Mia Urbano
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